What if my exact job title doesn't appear on the published occupation list?

Official materials describe the listed occupations and separately point candidates toward contacting support if their occupation isn't listed — language that suggests the list is a working set rather than a hard boundary. If your title isn't there, the most reliable next step is to contact Skills Pass directly before you register, rather than guessing which listed occupation is the closest match.

Do I take the two courses before or after choosing my occupation?

Official materials describe Phase 1 as involving both the two courses (Basic Customer Care and Basic Maltese Tourism Product) and an occupation selection, within the same online, 42-day window — but they don't spell out a strict order between the two. If the order matters to how you plan your time, the official account application's own sequence, once you're registered, is the authoritative guide to follow.

Is this the same thing as the general Skills Pass?

No — official materials describe the Tourism & Hospitality Skills Pass as a separate, sector-specific track with its own portal (tourism.skillspass.org.mt), its own occupation list, and its own published costs, distinct from the general Skills Pass site (skillspass.org.mt). If you're unsure which one applies to your situation, start with who needs the Skills Pass and the published list of excluded roles.

What the Tourism & Hospitality Skills Pass track actually covers

A sector-specific verification framework

Official materials describe the Tourism & Hospitality Skills Pass as “an official verification framework established by the Government of Malta”, built to confirm “the minimum basic level required to work in the Hospitality and Tourism Industry in Malta”. It runs on its own dedicated site, tourism.skillspass.org.mt, separate from the general Skills Pass site — and it is the track this entire guide focuses on. See who needs it if you haven’t yet confirmed it applies to your situation.

The two courses behind the requirement

Official materials name two specific courses that sit at the heart of Phase 1:

Basic Customer Care — a course (with an accompanying assessment) covering the foundational service skills the framework is designed to verify.
Basic Maltese Tourism Product — a course (with an accompanying assessment) covering baseline knowledge of Malta’s tourism offering — the kind of context a newcomer to the industry would need before working directly with visitors.

Both are described as completed online, alongside their assessments, within Phase 1’s 42-day window — see what Phase 1 and Phase 2 assess for the fuller structure, including what happens if you need more time or a re-sit.

Choosing your occupation

Alongside the two courses, official materials describe Phase 1 as including an occupation selection — choosing the specific role your Skills Pass will be associated with. The published list of occupations we’ve confirmed includes:

Luggage Porter
Receptionist
Bar Waiter
Commis Chef
Commis de Rang

For occupations outside this published set, official materials point candidates toward contacting Skills Pass support directly — a sensible step if your actual job title doesn’t closely match any of the names above, rather than picking the nearest-sounding one and hoping it’s treated as equivalent.

How this fits with the rest of the process

The official registration sequence folds this sector-specific track into the same numbered process as the separate, mandatory Pre-Departure Course — see how registration works for the steps we can confirm, and what it costs for a transparent look at every published figure, including one that doesn’t cleanly add up with the others. Once you’ve completed both phases here, the certificate page explains what you receive and how it’s issued.

Frequently asked questions

What if my exact job title doesn't appear on the published occupation list?: Official materials describe the listed occupations and separately point candidates toward contacting support if their occupation isn't listed — language that suggests the list is a working set rather than a hard boundary. If your title isn't there, the most reliable next step is to contact Skills Pass directly before you register, rather than guessing which listed occupation is the closest match.
Do I take the two courses before or after choosing my occupation?: Official materials describe Phase 1 as involving both the two courses (Basic Customer Care and Basic Maltese Tourism Product) and an occupation selection, within the same online, 42-day window — but they don't spell out a strict order between the two. If the order matters to how you plan your time, the official account application's own sequence, once you're registered, is the authoritative guide to follow.
Is this the same thing as the general Skills Pass?: No — official materials describe the Tourism & Hospitality Skills Pass as a separate, sector-specific track with its own portal (tourism.skillspass.org.mt), its own occupation list, and its own published costs, distinct from the general Skills Pass site (skillspass.org.mt). If you're unsure which one applies to your situation, start with who needs the Skills Pass and the published list of excluded roles.

Official sources for this page

Skills Pass (Tourism & Hospitality) (opens in a new tab)
Sector-specific Skills Pass operational details for tourism and hospitality.
Source last checked: 8 June 2026