The re-sit policy — one free, then paid
Official materials describe the re-sit structure clearly: the first re-sit is free for a failed Phase 1 assessment. Subsequent re-sits are available at a published €100 per attempt. Official materials also state plainly that no refunds are issued for failed attempts — the original registration fee is not returned if you do not pass.
This means the cost of repeated failures compounds: each paid re-sit adds €100 to your total, and the original fee is already spent. Taking the assessments seriously from the first attempt — and using preparation time rather than relying on multiple tries — is the cheaper approach.
Failing within the 42-day Phase 1 window
The 42-day window runs continuously from registration. A failed assessment does not pause or extend the window. If you fail, you should:
- Review the material you found most difficult — not start from scratch, but focus on the areas where the assessment revealed gaps.
- Use your free re-sit promptly rather than waiting. The window is running, and each day spent not re-sitting is a day closer to the deadline.
- Check how many days remain before booking the re-sit. If time is very short, consider whether the €50 14-day extension is worth purchasing — it buys more preparation time, and more time to re-sit if the first re-sit also fails.
If the Phase 1 window expires before you pass
If the 42-day window (plus any purchased extension) expires before Phase 1 is completed, the path forward typically involves re-registering — which means paying the registration and course fees again. Official materials do not describe a grace period or a no-cost extension beyond the published 14-day option. This is a costly and time-consuming outcome that careful time management prevents entirely.
If you fail Phase 2
Official materials state that failed attempts do not come with refunds, and describe the interview as the final stage before certification. Whether a Phase 2 failure triggers the same free-re-sit policy as Phase 1 assessments is not unambiguously stated in the materials we have reviewed — this is a specific question to ask Skills Pass directly before your interview if it matters to your planning.
Frequently asked questions
01Does a failed Phase 1 assessment reset my 42-day window?
Official materials do not describe the 42-day window as being reset or extended by a failed assessment attempt. The window runs continuously from registration. If you have limited time left in the window, use your free re-sit as soon as you’re ready rather than waiting.
02Is there a limit to how many times I can re-sit?
Official materials describe the first re-sit as free and subsequent re-sits as available at €100 each. They do not describe a hard cap on total attempts in the materials we have reviewed. However, each paid re-sit adds cost, and a failed Phase 2 interview after Phase 1 has expired may require re-registration.
03What if I fail the Phase 2 interview?
Official materials state that failed attempts do not come with refunds. Whether a Phase 2 interview failure is treated the same as a Phase 1 assessment failure for re-sit purposes is not clearly stated in the materials we have reviewed. Contact Skills Pass directly if you have reached Phase 2 and are concerned about this.
04Can I get my money back if I fail?
Official materials state plainly that refunds are not issued if a candidate fails. The registration fee, assessment fees, and any extension or re-sit fees already paid are not refundable on failure — only on programme cancellation or similar extraordinary circumstances, which are not described in published materials.
Official sources for this page
These are the official pages this guide depends on. Open them directly before acting on a time-sensitive requirement.
- 01Skills Pass (Tourism & Hospitality) (opens in a new tab)
Sector-specific Skills Pass frequently asked questions.
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Related guides
Continue through the same official-source trail without switching to a portal.
- Preparing for the assessments and interviewWhat to focus on in your preparation to reduce the risk of needing a re-sit.
- What Phase 1 and Phase 2 actually assessThe full assessment structure including re-sit and extension policies.
- What it costs — including re-sit feesEvery published fee including the €100 re-sit and €50 extension.