If my job title matches one on this list, am I definitely exempt?

Likely, but not automatically. Official materials describe these as roles the Skills Pass does not cover — but a job title alone doesn't always capture what a role actually involves day to day. If your responsibilities genuinely match the published description (for example, you work entirely in back-of-house accounting rather than guest-facing service), this list is a strong signal you're exempt. If your duties are mixed or your title is non-standard, it's worth confirming with your employer or Skills Pass before assuming either way.

Why does the date "as of January 5, 2026" matter?

Because it tells you this list is a snapshot, not a permanent rule. Official frameworks like this one can be revised as the sector and the requirement mature, and a list dated to a specific day is a sign that the publishing body itself expects it may change. Treat the date as a prompt to re-check the official FAQ if a meaningful amount of time has passed since 5 January 2026, rather than relying on what's quoted here indefinitely.

What should I do if my role isn't on either side of this list?

That is exactly the situation the word "non-exhaustive" is meant to flag — the list names some roles that are excluded, but doesn't claim to name every role that is or isn't. Rather than inferring an answer from a partial list, the most reliable step is to ask your prospective employer how the role is classified, or to contact Skills Pass directly, before you spend time and money registering for something that may not apply to you.

The published list of roles excluded from the Tourism & Hospitality Skills Pass

The published list, quoted directly

The official Tourism & Hospitality Skills Pass FAQ publishes a list of roles it describes as excluded from this requirement, dated “as of January 5, 2026”:

Accounts employees
Marketing employees
HR employees
Store employees
Cleaners & Kitchen Porters

We’re quoting these role names directly from the official source, rather than rephrasing or grouping them — small wording differences can matter when you’re comparing your own job description against an official list.

Why “non-exhaustive” is the most important word on this page

The official source itself frames this list as non-exhaustive — meaning it gives examples of excluded roles rather than claiming to be a complete map of every role that is, or isn’t, covered. That has two practical consequences worth sitting with:

A role not on this list isn’t automatically included. The absence of your job title here doesn’t by itself confirm the requirement applies to you — see who needs the Skills Pass for the broader description of who the framework targets.
A role that sounds similar to one on this list isn’t automatically excluded. Job titles vary between employers, and a title that sounds close to “Store employee” or “Accounts employee” might, in practice, involve guest-facing duties the framework is designed to cover.

In both directions, the safest assumption is that this list is a useful starting point for self-assessment — not a final verdict on your specific situation.

How to use this list responsibly

Compare duties, not just titles. Read the published role names against what your actual day-to-day responsibilities will be, not just how your contract or job advert labels the position.
Ask your employer. The establishment offering you the role will know how it has classified that position for licensing and Skills Pass purposes — and has a direct interest in getting that classification right.
Ask Skills Pass directly if you’re still unsure. This is the body that maintains the list and the framework — and confirming with them before you register and pay is far better than discovering a mismatch afterward, especially given there is no published automatic-refund policy for withdrawals (see what it costs).
Re-check the date if time has passed. A list dated to a specific day may be revised — if you’re reading this guide a long time after 5 January 2026, treat the official FAQ as the page to re-check for any update.

Frequently asked questions

If my job title matches one on this list, am I definitely exempt?: Likely, but not automatically. Official materials describe these as roles the Skills Pass does not cover — but a job title alone doesn't always capture what a role actually involves day to day. If your responsibilities genuinely match the published description (for example, you work entirely in back-of-house accounting rather than guest-facing service), this list is a strong signal you're exempt. If your duties are mixed or your title is non-standard, it's worth confirming with your employer or Skills Pass before assuming either way.
Why does the date "as of January 5, 2026" matter?: Because it tells you this list is a snapshot, not a permanent rule. Official frameworks like this one can be revised as the sector and the requirement mature, and a list dated to a specific day is a sign that the publishing body itself expects it may change. Treat the date as a prompt to re-check the official FAQ if a meaningful amount of time has passed since 5 January 2026, rather than relying on what's quoted here indefinitely.
What should I do if my role isn't on either side of this list?: That is exactly the situation the word "non-exhaustive" is meant to flag — the list names some roles that are excluded, but doesn't claim to name every role that is or isn't. Rather than inferring an answer from a partial list, the most reliable step is to ask your prospective employer how the role is classified, or to contact Skills Pass directly, before you spend time and money registering for something that may not apply to you.

Official sources for this page

Skills Pass (Tourism & Hospitality) (opens in a new tab)
Sector-specific Skills Pass frequently asked questions.
Source last checked: 8 June 2026