Malta Skill Pass assessment: what Phase 1 online courses test, what the Phase 2 interview assesses, and what happens if you need a re-sit or extension.
Direct answer
What does the Malta Skill Pass assessment include?
Two phases. Phase 1 is online: two courses with assessments, plus an assessment for your occupation, all within 42 days. The tourism page describes Phase 2 as a live interview of about 30 minutes that tests your English and your job skills.
The official pages do not publish the questions. Prepare with the course material and what you know about your occupation. Identità describes the phases differently: it says the Pre-Departure Course Certificate replaces Phase 1. See “After both phases” below.
Phase 1: online courses and assessments
Phase 1 is fully online. You have 42 days to finish:
- Basic Customer Care: course and assessment.
- Basic Maltese Tourism Product: course and assessment.
- Your occupation: choose one and pass its assessment. The options are Luggage Porter, Receptionist, Bar Waiter, Commis Chef and Commis de Rang. If your job is not listed, choose “Other” and contact support. See what the track covers.
Need more time? A 14-day extension costs €50.
If you fail an assessment
- You get one free re-sit.
- Each re-sit after that costs €100.
- If you fail the second re-sit, you are locked out for one month.
- Failed candidates get no refunds.
Another official page describes two free tries and then a paid third try. Ask Skills Pass which rule applies to you. The official pages do not say whether you can re-sit the interview or what it costs. Ask before you book it.
Phase 2: the live interview
After Phase 1 is confirmed, you book a slot. The tourism page says the interview lasts about 30 minutes. It has true/false and open questions on your English and on your occupation.
Where you attend: the official pages disagree. One says by video call. Others say in person at a VFS centre or at ITS Malta. Your booking email is the answer for you. If it is unclear, ask Skills Pass before you make travel plans.
What you pay: one page says to pay €250 when you book Phase 2. Another says no extra payment is needed. Check the amount on your payment screen. See what it costs.
After both phases
Identità says tourism and hospitality applicants need two certificates: the Pre-Departure Course Certificate (which replaces Phase 1) and the Skills Pass Certificate. You get the Skills Pass Certificate after you pass both phases. See the certificate page.
Common questions
How long do I have to complete Phase 1?
42 days, online. You can buy a 14-day extension for €50. Treat 42 days as a hard deadline and the extension as a paid back-up, not part of your plan.
What happens if I fail an assessment or the interview?
For online exams, you get one free re-sit. Each re-sit after that costs €100. If you fail the second re-sit, you are locked out for one month. Another official page says you get two free tries, then a paid third try, then the one-month block. Failed candidates get no refunds. The official pages do not say what happens if you fail the interview, so ask Skills Pass before you book it.
Is the Phase 2 interview in English, or can I use another language?
It tests your English as well as your job skills, so prepare to speak English. The official pages do not mention another language. If you need an accommodation, such as for a disability, tell Skills Pass before your interview, not on the day.
Official sources for this page
These are the official pages this guide depends on. Open them directly before acting on a time-sensitive requirement.
- 01Skills Pass (opens in a new tab)
Official guidance on how to obtain the Skills Pass.
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- 02Skills Pass (opens in a new tab)
Official Skills Pass frequently asked questions.
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- 03Skills Pass (Tourism & Hospitality) (opens in a new tab)
Sector-specific Skills Pass portal for tourism and hospitality roles.
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- 04Skills Pass (Tourism & Hospitality) (opens in a new tab)
Sector-specific Skills Pass operational details for tourism and hospitality.
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- 05Skills Pass (Tourism & Hospitality) (opens in a new tab)
Sector-specific Skills Pass frequently asked questions.
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- 06Skills Pass (Tourism & Hospitality) (opens in a new tab)
Sector-specific Skills Pass user guidelines.
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- 07Skills Pass (Tourism & Hospitality) (opens in a new tab)
Official description of how Tourism & Hospitality Skills Pass certificates are issued, stored, and verified through Blockcerts.
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We never collect official login details, documents, or payment data. Use this guide for context, then take action only on the official portal. Full citations are listed at the end of this page.
Visit the official Tourism & Hospitality Skills Pass websiteOpens the official website