Malta's Tourism & Hospitality Skills Pass for Serbian workers: registration, the two assessment phases, and the certificate.
Direct answer
What should Serbian Skills Pass applicants do first?
Start on the official portal and confirm your route before you register. Identità’s 28 February 2026 notice lists who is exempt from the Pre-Departure Course. The Skills Pass FAQ lists excluded roles. Follow the booking instructions you get for your interview.
Never send documents, login details or payment to this guide. The guides linked below cover the process and the interview.
About this guide
Applying from Serbia? This guide explains Malta's programme requirements. The Tourism Skills Pass process page routes interviews according to visa requirements. Our advice: confirm your interview centre through the official booking process.
This guide explains Malta’s Tourism & Hospitality Skills Pass for Serbian workers from Serbia. The Skills Pass FAQ lists excluded roles, and says valid Maltese work-permit holders have a temporary exemption. Confirm your own case with Skills Pass and Identità.
What the Skills Pass requires
The Tourism Skills Pass process page describes two phases after the Pre-Departure Course. Check the Skills Pass FAQ for excluded roles and for people who already hold a permit:
- Phase 1: online assessments (42 days). Two compulsory courses (Basic Customer Care and Basic Maltese Tourism Product) and an assessment for your occupation. You can do this from Serbia before you travel.
- Phase 2: interview. The process page describes a video conference at VFS or ITS. The Skills Pass obtaining page describes attending in person at VFS. Follow your booking instructions.
- Certificate. Issued to candidates who pass. The Skills Pass FAQ says Blockcerts. The obtaining page says Hyland. They name different delivery systems, so follow what Skills Pass tells you.
Completing the process from Serbia
Phase 1 is online. For the interview, the pages differ: video at VFS or ITS, or in person at VFS. Follow your booking instructions.
Allow time for the certificate. The Skills Pass FAQ says certificates are issued weekly. The Tourism Skills Pass User Guidelines require employer checks before the Single Permit application.
Interview location: the process page sends candidates who need a visa to their nearest VFS centre, and visa-exempt candidates to ITS Malta. Confirm the available locations on the official portal before you arrange travel.
Covered occupations
The Tourism Skills Pass process page lists Luggage Porter, Receptionist, Bar Waiter, Commis Chef, Commis de Rang and “Other”. It directs applicants with other occupations to contact Skills Pass. The Skills Pass FAQ separately lists role exclusions; absence from the five names does not establish exclusion.
See the role-specific pages on this site for guidance tailored to your occupation: Chef, Waiter, Receptionist, Bar Staff — or browse all role guides.
Common questions
Does the Tourism & Hospitality Skills Pass apply to Serbian workers specifically?
The Tourism Skills Pass User Guidelines target non-EU/EEA/EFTA nationals coming to work in tourism and hospitality. The Skills Pass FAQ lists role exclusions and temporary valid-permit exemptions. Serbian nationality alone does not settle your route.
Can I complete the Skills Pass process from Serbia before relocating?
Phase 1 is online. The Tourism Skills Pass process page describes video conferencing attended at VFS or ITS; the Skills Pass obtaining page describes physical VFS attendance. The User Guidelines require employer certificate checks before the Single Permit application.
How long does the full process take starting from Serbia?
The Tourism Skills Pass process page gives 42 days for online Phase 1 and describes video conferencing attended at VFS or ITS. The Skills Pass obtaining page describes physical VFS attendance. Neither gives an end-to-end duration. Our advice: confirm interview availability and certificate timing; see the timeline page.
We never collect official login details, documents, or payment data. Use this guide for context, then take action only on the official portal. Full citations are listed at the end of this page.
Visit the official Tourism & Hospitality Skills Pass websiteOpens the official website