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How to verify a Skills Pass certificate as an employer

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Official guidance on digital Skills Pass credentials, plus this guide’s suggestions for checking identity, resolving verification problems and recording outcomes.

Why verification matters

Official user guidelines say employers must check that prospective non-EU/EEA/EFTA employees hold the applicable valid certificates before applying for a Single Permit. Individual exemptions should also be checked.

The official certification page describes digital credentials which workers can share with employers for verification. It allows PDF downloads and credential sharing by email or link. The official certification page does not establish a mandatory QR-code verification procedure.

Digital credential checks: this guide’s suggestions

The official certification page says workers receive their digital credential by email and can share it with employers for verification. The Blockcerts Wallet app is optional; the page also provides desktop viewing and verification guidance.

The general Skills Pass process page describes certificate delivery through Hyland, while the FAQ and tourism certification page describe Blockcerts. These delivery descriptions differ. Follow the instructions provided with the worker’s credential and ask Skills Pass about any uncertainty.

  • Ask for the digital credential or credential link. This guide suggests using the original credential rather than only a screenshot.
  • Follow the official certification instructions. Use the viewing and verification guidance appropriate to the credential received.
  • Clarify an unsuccessful check. Ask Skills Pass whether the issue is technical or concerns the credential’s status. An unsuccessful check alone does not prove invalidity.
  • Record the outcome. This guide suggests noting the check date, the credential reference or link provided, and any official clarification.

Identity and certificate status

The official pages cited on this page do not provide a certificate specimen or a complete list of its fields. This guide suggests checking that the credential belongs to the employee and asking Skills Pass to clarify any identity discrepancy or uncertainty about the credential received.

The official Skills Pass FAQ says the completed Pre-Departure Course and Skills Pass process has no expiry. The certification page separately explains that a time-limited or revoked digital credential will not verify as valid. That general explanation does not establish routine Skills Pass renewal or an occupation-change certification rule.

Questions to resolve with Skills Pass

This guide suggests seeking clarification in the following situations:

  • The credential cannot be verified — ask whether the problem is technical or concerns its status.
  • The credential appears expired or revoked — ask Skills Pass to explain the result alongside the FAQ’s no-expiry statement.
  • The proposed role differs from the assessed occupation — ask which requirements or exemptions apply; the official pages cited on this page do not establish a general replacement-certificate rule.
  • The identity details do not match — ask the worker and Skills Pass to clarify who owns the credential.

Keeping records

This guide suggests keeping a working record of certificate checks. The official pages cited on this page do not prescribe a recordkeeping format or minimum fields. Useful entries may include:

  • The employee’s name and proposed role.
  • The credential reference or link provided by the worker.
  • The date and outcome of the check.
  • Any clarification or exemption confirmed by Skills Pass or Identità.

This working record is the employer’s own record, not an official determination of programme requirements or certificate status.

Common questions

What if the QR code doesn’t work?

The official certification page does not describe a QR-code verification procedure. A failed scan alone does not establish that a certificate is invalid. This guide suggests asking the worker for the original digital credential or credential link and following the official certification instructions. Contact Skills Pass if the credential still cannot be verified.

Can I accept a paper copy or a screenshot?

The official certification page says certificates can be downloaded as PDFs and shared as digital credentials or links for verification. It does not establish a QR-only procedure or a rule about accepting screenshots. This guide suggests checking the underlying digital credential rather than relying solely on an image of a document.

What if the name on the certificate doesn’t exactly match the employee’s documents?

This guide suggests clarifying any identity discrepancy rather than assuming that the credential belongs to the employee. Ask the worker and Skills Pass to explain the difference. The official pages cited on this page do not prescribe a name-mismatch procedure or establish which formatting differences are acceptable.

Official Skills Pass portal

Official sources for this page

These are the official pages this guide depends on. Open them directly before acting on a time-sensitive requirement.

We never collect official login details, documents, or payment data. Use this guide for context, then take action only on the official portal. Full citations are listed at the end of this page.

Visit the official Tourism & Hospitality Skills Pass websiteOpens the official website
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